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  Are there any hidden costs or setup fees?

There are no hidden costs or setup fees of any kind with any of our hosting plans or domain name...

 Can I pay monthly or yearly?

Absolutely!  All of our plans provide monthly, quarterly, semi-annually, or annual hosting...

 Can I upgrade or change packages at any time?

Yes, you can easily upgrade or downgrade the hosting package your account is on at any time....

 Do you allow telnet/SSH access?

Telnet/SSH access is disabled on all accounts by default for security reasons.  We can,...

 Do you offer Windows hosting?

At this time we only market our Linux-based hosting as it is by far the most popular. We can also...

 Do you offer any scripts with your hosting packages?

All of our packages include all of the pre-installed scripts and tools inside cPanel, as well as...

 Do you offer phone support?

Yes, you may contact our office by calling (972) 755-1294.  We offer pre-sales, customer...

 Do you offer shared SSL (https:// ) ?

Yes, all of our packages include Shared SSL support. This allows you to use a https:// URL for...

 How long does it take to set up my account?

New accounts are usually set up within one hour during regular business hours, slightly longer if...

 How long has AWH been in business?

AlwaysWebHosting.com has been in business since 2001.  More information can be found via the...

 Multiple accounts?

Can I sign up for multiple accounts? I have two people that might want me to put up a website for...

 What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, and Discover) as well as...

 What version of MySQL do you offer?

All of our servers use MySQL and usually run the most recent version (5.5 as of this writing). If...

 What versions of PHP do you offer?

All of our servers run a version of PHP 5 (5.2, 5.3 and 5.4 as of this writing). If you need a...

 Where is your Terms of Service?

You can view our Terms of Service at: https://portal.alwayswebhosting.com/?page_id=22

 Will you help me move my web site?

Yes, we offer a free 'site mover' service with all accounts.  You can use the comments field...